Holly Springs policies, in plain terms.

We understand plans change and that you may need to cancel a program. Our cancellation policy is as follows: Regular Classes: You can withdraw your child any time with one month’s notice from the first of the month. Withdrawal must be made through email. Camps: Up to 3 weeks before the program’s start date, the full fee minus $50 per student/week (admin fee) will be refunded. No refunds will be issued if cancelled within three weeks of the camp.

We send emails to parents/guardians to communicate student progress, class updates, programs, events, and news at Zebra Robotics.

In the event of injury or severe illness, I permit the Zebra Robotics staff to obtain medical treatment for my child. I understand that if my child needs to be transported to an emergency facility, that decision will be made by the emergency team responding to the call.

I grant permission to Zebra Robotics the right to use photographs and videos of my child in any publications and media for the limited purpose of school news updates, publicity, and advertising for Zebra Robotics.

There is no registration fee for new enrollments, and there is no predefined commitment. Students can be withdrawn from a program at any time with a month's notice.

The recurring monthly fees will be debited within the first few days of the month. The fee is non-refundable once processed. In case of a change in payment info, please inform us 7-10 days before the payment is processed. Fees might be adjusted in case of course change or type of class. We do not prorate, credit, or refund fees for missed classes. There will be a $25 payment charge if not paid by the 15th of the month or for returned/bounced fees.

Based on 4 classes per month, the fee remains the same each month based on the course your child is in. The fee will not be prorated for shorter months (e.g. 3 classes/month) as it will get compensated in months with extra weeks (e.g. 5 classes/month).

There are two methods of recurring payment:

(1) Auto Bank Draft: The monthly tuition payment will be automatically drafted from your bank account. Please provide a voided blank check. There is no additional processing fee.

(2) Pre-authorized credit card payment: The fees will be automatically debited from the card on file. Please note that you will be paying an additional $5 processing fee for each course.

Regular Classes: While we strongly encourage students to attend classes regularly, we also understand that missing a class can occasionally happen due to illness, conflicts, or unplanned situations. Please notify us in advance about an absence as it helps our team to plan better.

Camps: Unfortunately, we cannot offer make-up sessions for camps.

Due to availability, it is difficult for us to accommodate unexpected late pick-ups. If you are running late, please call our center to let us know! The following late fees will be applied to start 15 minutes after pick-up time: $5 per child for every 10 minutes.

For weather-related closures or delays, please check your email, or we will call you.

Regular Classes: A make-up session will be offered if we cancel a class due to extreme weather or events beyond our control, such as power outages. No refunds for lessons missed due to these reasons will be given.

Camps: Unfortunately, we will not offer make-up sessions for camps.